Running without cooling
Tell us whether air is coming from the vents, whether it feels warm and whether the thermostat ever reaches its setting. We check the cooling equipment and discuss any airflow concerns.
THE GOAT HEATING AND COOLING
When your air conditioner stops keeping up, start with a clear diagnosis. We help Summerville and Charleston area homeowners get to the cause of cooling problems.

LOCAL PEOPLE. CLEAR ANSWERS.
Warm air, short cycling and a system that will not start can have different causes. Tell us what changed, when you first noticed it and whether the problem affects the whole home or just a few rooms.
Your technician checks the equipment and explains the findings. The recommended repair and its price are discussed before you approve the work. Parts, refrigerant, leak searches and additional corrective work are separate from the diagnostic visit.
If another company has already recommended an expensive repair or a new system, ask about our free second opinion. Share its written diagnosis or estimate so we can review the concern with you.
YOUR SERVICE VISIT
Tell us whether air is coming from the vents, whether it feels warm and whether the thermostat ever reaches its setting. We check the cooling equipment and discuss any airflow concerns.
Repeated shutdowns, unusual sounds or a system that will not start call for troubleshooting. Share any thermostat messages and recent service history when booking.
Let us know where you see water or ice and which rooms feel uncomfortable. Cooling performance, drainage and air distribution may need to be assessed together.
SERVICE CALL PRICING
STANDARD SERVICE CALL
A diagnostic visit to investigate a problem with your air conditioning system. Your technician checks the equipment, explains the findings and provides a price for any recommended repair.
AFTER HOURS DIAGNOSTIC
For service outside regular hours. Call the office to confirm availability and arrange the appointment. After hours visits cannot be booked online.
These prices cover the diagnostic visit. Repairs, parts, refrigerant and additional work are quoted separately. Herd Club members have no added after hours fee; diagnostic and repair charges still apply.
COMMON QUESTIONS
A standard diagnostic visit is $99. After hours diagnostics are $199 and must be arranged by phone. These charges cover diagnosis; repairs and additional work are quoted separately.
Tell the office that the system is malfunctioning. A diagnostic appointment is the appropriate starting point, and a repair may be needed before routine maintenance can be completed.
Yes. We can explain the repair recommendation and discuss the condition of the system and your plans for the home. A system replacement quote is free, so you can compare the proposed scope and price.
HELP WITH YOUR NEXT STEP
SUMMERVILLE & THE CHARLESTON AREA
Based at 120 Beaty Lane in Summerville, SC, we serve homeowners across the Charleston area. Contact our office to confirm service and appointment availability for your address.
READY WHEN YOU NEED US.
Tell us what’s going on. We’ll help you figure out the next step.