Repair & troubleshooting
We investigate equipment faults, recurring shutdowns, poor heating or cooling and comfort complaints. For multiple systems, tell us which equipment or spaces are affected.
COMMERCIAL HVAC
Practical help
for your property.
Service, maintenance planning and replacement support for businesses and professionally managed buildings.
START WITH THE BUILDING
The right scope for the job.
Planned maintenance
We can discuss an equipment based maintenance scope that accounts for unit count, access and building use. Commercial coverage is quoted separately from the residential Herd Club.
Replacement & improvements
Ask about replacing aging equipment or addressing areas that never seem comfortable. We’ll review the existing arrangement and clarify what the proposed work covers.
WORKING WITH YOUR TEAM
Less guesswork
before the visit.
For property managers, a useful starting point is the service address, tenant or site contact, equipment concerns and access instructions. Let us know who can authorize diagnostic work and approve repairs.
We can discuss scheduling around the needs of the building. Roof access, locked mechanical rooms and multiple tenant spaces can affect the visit, so share those details when you contact us.
When troubleshooting points to additional work, we’ll explain the findings and prepare a scope for approval. Larger leak searches, controls work and projects involving several systems need a planned visit.
Discuss your propertyUSEFUL INFORMATION TO HAVE READY
Help us plan an efficient visit.
Identify the equipment
Share the number of systems, affected rooms and any model information or service history you have.
Arrange access
Confirm a site contact, entry instructions, parking and access to the equipment. Mention any operating hours we need to work around.
Confirm the approval process
Tell us who should receive the findings and quote. If there is an authorization limit or property management procedure, explain it before service.
COMMON QUESTIONS
Helpful answers.
Do you work with commercial multi zone systems?
Contact us with the make, system layout and symptoms. We can discuss the equipment and determine the right scope for the visit, including systems with multiple indoor units.
Can a tenant book on behalf of the owner?
Please have the responsible owner or property manager confirm authorization and billing arrangements with our office before work begins.
Can I use the residential maintenance price for a business?
Commercial maintenance is quoted for the equipment and site requirements. The published Herd Club pricing applies to covered residential HVAC systems.