Repair & troubleshooting
We investigate equipment faults, recurring shutdowns, poor heating or cooling and comfort complaints. For multiple systems, tell us which equipment or spaces are affected.
COMMERCIAL HVAC
Service, maintenance planning and replacement support for businesses and professionally managed buildings across Summerville and the Charleston area.
START WITH THE BUILDING
We investigate equipment faults, recurring shutdowns, poor heating or cooling and comfort complaints. For multiple systems, tell us which equipment or spaces are affected.
We can discuss an equipment based maintenance scope that accounts for unit count, access and building use. Commercial coverage is quoted separately from the residential Herd Club.
Ask about replacing aging equipment or addressing areas that never seem comfortable. We’ll review the existing arrangement and clarify what the proposed work covers.

WORKING WITH YOUR TEAM
For property managers, a useful starting point is the service address, tenant or site contact, equipment concerns and access instructions. Let us know who can authorize diagnostic work and approve repairs.
We can discuss scheduling around the needs of the building. Roof access, locked mechanical rooms and multiple tenant spaces can affect the visit, so share those details when you contact us.
When troubleshooting points to additional work, we’ll explain the findings and prepare a scope for approval. Larger leak searches, controls work and projects involving several systems need a planned visit.
Discuss your propertyEQUIPMENT & SYSTEMS
Contact us about rooftop package unit repairs, planned maintenance or replacement. Share roof access requirements and the number of units involved.
We work with commercial systems that serve multiple indoor units. Tell us the brand, layout and symptoms so we can plan the diagnostic scope.
Discuss makeup air equipment, control concerns and recurring operating faults. We review the system and explain any further testing or repair work needed.
USEFUL INFORMATION TO HAVE READY
Share the number of systems, affected rooms and any model information or service history you have.
Confirm a site contact, entry instructions, parking and access to the equipment. Mention any operating hours we need to work around.
Tell us who should receive the findings and quote. If there is an authorization limit or property management procedure, explain it before service.
COMMON QUESTIONS
Contact us with the make, system layout and symptoms. We can discuss the equipment and determine the right scope for the visit, including systems with multiple indoor units.
Please have the responsible owner or property manager confirm authorization and billing arrangements with our office before work begins.
Commercial maintenance is quoted for the equipment and site requirements. The published Herd Club pricing applies to covered residential HVAC systems.
Book online or call the office. After hours visits are arranged by phone.