Local service. Lowcountry comfort.Serving Summerville & the Charleston area
CALL THE GOATS(843) 704-8755Residential & commercial HVAC

FURNACES, HEAT PUMPS & ELECTRIC HEAT

Heating help
when you need it.

Get a clear explanation of what your heating equipment needs, from a seasonal visit to a repair or replacement.

SERVICE CALL PRICING

Know the visit cost before you book.

STANDARD SERVICE CALL

$99

A diagnostic visit to investigate a problem with your furnace, heat pump or electric heating system. Your technician checks the equipment, explains the findings and provides a price for any recommended repair.

AFTER HOURS DIAGNOSTIC

$199

For service outside regular hours. Call the office to confirm availability and arrange the appointment. After hours visits cannot be booked online.

These prices cover the diagnostic visit. Repairs, parts, refrigerant and additional work are quoted separately. Herd Club members have no added after hours fee; diagnostic and repair charges still apply.

CARE FOR YOUR EQUIPMENT

Different systems.
Different checks.

Gas furnaces

We investigate ignition problems, burner operation, repeated shutdowns and heating performance. Furnace service also calls for attention to venting, safety controls and the condensate system where fitted.

Heat pumps

We check heating operation and the components involved in changing between heating and cooling. We can also investigate defrost concerns and problems with auxiliary heat.

Electric heat

If the backup heat is not operating or the system cannot reach the set temperature, we can check the heating components, controls and electrical operation.

A Goat technician servicing an elevated outdoor unit

HELP US UNDERSTAND THE PROBLEM

Tell us what
you’re noticing.

Let us know whether the unit won’t start, shuts off quickly, heats unevenly or behaves differently than it used to. A thermostat alert or a photo of the equipment label can also help identify the system.

You don’t need to know the technical cause before you call. We’ll arrange a diagnostic visit, explain the findings and provide a repair price for your approval.

For a system that is operating normally, a fall cleaning and heating check is a separate option. We tailor that visit to a furnace or heat pump rather than treating every system alike.

Book heating service

LOOK AHEAD

Before the next cold spell.

Keep seasonal care on the calendar

The Herd Club includes two maintenance visits each year. The fall appointment focuses on heating and gives your technician a chance to review operating concerns before the weather changes.

Explore the membership

Compare repair and replacement

If you’re weighing a significant repair against a new system, ask for a free replacement quote. We’ll discuss equipment, installation considerations and payment options so you can compare the full scope.

Plan a system replacement

COMMON QUESTIONS

Helpful answers.

Does a fall visit include gas furnace cleaning?

Yes. The furnace checklist covers the flame sensor and accessible burner area, along with equipment specific inspection and operating checks. See the full included work on our Specials or Herd Club page.

Is an after hours appointment available online?

Please call to arrange after hours service. These appointments are not available through online booking, and our office will confirm availability.

Can you review another company’s recommendation?

Yes. Bring the written diagnosis or estimate to a free second opinion visit so we can review the concern and discuss your options.

READY WHEN YOU NEED US.

Let’s take care of your comfort.

Tell us what’s going on. We’ll help you figure out the next step.

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